User Data Deletion Request

Data Deletion Policy & Request Portal

URL: https://floxnix.com/legal/data-deletion

1. Data Minimization & Retention Overview

In compliance with Google Play Store, Apple App Store, GDPR, and global data privacy standards, Floxnix Technologies ensures that users have full transparency and sovereignty over any account credentials or data associated with our applications:

• No Unnecessary Server Tracking: We do not log location histories, contacts, or personal identity profiles on server databases.
• Local Storage: Most app preferences (such as local theme settings or match alerts) reside locally on your mobile device and are automatically cleared when you uninstall the app.
• User Account Data: If you created an optional user profile or submitted a contact inquiry, you have the right to request immediate deletion of your record.

2. Submit a Data Deletion Request

If you wish to formally verify or request the deletion of any account details, email records, or app data associated with Scottlanders FC App, Elite Caller, or Floxnix services, please complete the form below or email us directly at info@floxnix.com.

3. Response Timeframe

Upon receiving a deletion request, our compliance team will process and acknowledge the request within 24 to 48 business hours. Any associated account identifiers or records will be permanently purged from our active databases and backup logs.

4. Direct Contact

For any urgent data privacy queries, please reach out directly to Floxnix Privacy Operations:

Email: info@floxnix.com
Hotlines: +254 791241847 / +254 788172273
Address: Floxnix Technologies Headquarters, Nairobi • Machakos • Ongata Rongai, Kenya